Refund and Return Policy for Yazmy Store

At Yazmy Store, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a flexible refund and return policy to address your concerns.

Refunds and Returns:

  • If you are dissatisfied with your purchase or have received a damaged or defective item, please reach out to us within 7 days of receiving your order. You can contact us via email at info@yazmy.com or through our mobile number. We are dedicated to resolving any issues promptly.
  • We provide a full refund or replacement for damaged or defective items, contingent upon you providing proper proof of the damage or defect to our support team.
  • Once our support team has inspected the case and approved your claim, we will initiate your refund or dispatch a replacement item.
  • Please note that refunds will be credited back to the original method of payment within a reasonable timeframe.

Cancellation Policy:

  • Orders can be cancelled within 24 hours of purchase before they are dispatched. If you wish to cancel your order, please contact us immediately.
  • Once an order is dispatched, it cannot be cancelled. However, if there are any issues with delivery, please reach out to us for assistance.

Damaged or Defective Items:

  • Please inspect your order upon receipt and notify us immediately if you receive a damaged or defective item. We will arrange for a return or exchange at no additional cost to you.

Sale Items:

  • Sale items are eligible for refunds or exchanges under the same conditions as regular priced items.

Exchanges:

  • We are happy to exchange items if they are defective or damaged. Please contact us to initiate the exchange process.

Gifts:

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

At Yazmy Store, your satisfaction is our priority. If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact us. We are here to assist you every step of the way.